CA Records Manager—Services

CA understands that records management is more than the deployment of a set of tools. A successful records program enhances knowledge management, productivity, business continuity and operational efficiency across your company. CA offers a unique combination of products and services to help organizations implement appropriate records management policies, procedures and best practices.

The CA Advantage

Our comprehensive approach addresses information governance maturity and links people, process and technology. CA Services and our partners are aligned with CA's Enterprise IT Management (EITM) framework for unifying and simplifying IT management across the enterprise for improved business results.

Industry Expertise—As a trusted records management advisor, we offer superior industry expertise in records management, compliance and discovery. We choose people with designations such as Certified Records Managers (CRMs), Masters in Library Sciences, Project Management Professionals (PMPs) and those who have previous experience as records managers and lawyers.

Implementation Experience—Every implementation includes a strong emphasis on comprehensive planning and delivers a complete records solutions with a focus on best practices, project success and client satisfaction. Records management services include project planning, program development, data conversion, system configuration, custom code development and user awareness training.

CA Information Governance Maturity Model helps you identify your current level of information governance and process capability. This is the starting point for creating a solution blueprint that helps you improve information governance and effectiveness, quickly and reliably, and delivers predictable ROI and business results.

CA Records Management Best Practices provides an understanding of the correlation between your organization's best practices for records management and the pertinent legal regulations and business requirements that must be met. The goal is to improve efficiency and productivity by streamlining business processes and aligning them with policies and IT capabilities.

After a thorough analysis of your current business and IT environment, as well as the business processes associated with information governance, CA Services helps you design and implement a solution that leverages, not replaces, your existing systems and established technologies.